ISBN: 978-93-94174-93-1

Artificial Intelligence in Human Resource Management

Assistant Professor, PG & Research Department of Commerce, Bhaktavatsalam Memorial College for Women, Chennai – 600 050, Tamil Nadu, India

Artificial Intelligence is revolutionizing Human Resource Management by automating routine tasks, enhancing decision-making, and personalizing employee experiences. In recruitment, AI streamlines candidate sourcing, resume screening, and initial assessments through intelligent algorithms and chatbots, significantly reducing hiring time and bias. AI- driven tools also support employee engagement by analyzing sentiment and feedback, enabling HR teams to proactively address concerns and improve workplace satisfaction. Performance Management has been transformed with AI-based systems that provide continuous, data-driven evaluations, moving beyond traditional annual reviews. In learning and development, AI offers adaptive training platforms tailored to individual learning styles and job roles, boosting skill development and career growth. Workforce analytics powered by AI assist in talent forecasting, turnover prediction, and strategic workforce planning. Despite its benefits, the integration of AI in HR poses challenges, including data privacy concerns, algorithmic bias, and the need for transparency and human oversight. While AI enhances efficiency and insights, it must be used ethically and responsibly to maintain the human-centric focus of HRM. Ultimately, AI serves as a powerful tool that, when balanced with human empathy and judgment, can significantly advance the strategic impact of HR in modern organizations. Learning and Development is another HR function significantly enhanced by AI. Adaptive learning platforms use AI to customize training content based on an employee’s learning style, pace, and job requirements. Virtual reality and augmented reality, powered by AI, offer immersive training experiences, especially useful in roles that require high levels of precision or safety. AI in HR offers significant opportunities to improve efficiency, accuracy, and strategic decision-making in human resource functions.

*Corresponding author; e-mail: surasaanu74@gmail.com

Cite this Chapter: Anuvisalakshi, S., 2025. Artificial Intelligence in Human Resource Management. In: Dr. Lubna Suraiya Dr. P. Kanchana (Eds.). Commerce Reimagined: The Future of Trade and Transactions. Excellent Publishers, India. pp. 17-30. doi: https://doi.org/10.20546/978-93-94174-93-1_2